Sales Solution Engineer

At DispatchTrack we are the leading provider of right time delivery management software. Our multinational teams collaborate at speed and scale, helping build a frictionless, eco-friendly future for e-commerce. We speak many languages, and when you join DispatchTrack, you join a results-driven community that cares about both successful outcomes and the success of the people who create them.

We are looking for a Sales Solution Engineer for our Team in Chile and another one for our Team in Mexico!

Your Role as a Sales Solution Engineer 

As a Sales Solution Engineer, you will be part of an agile and growing team, playing a pivotal role in being a conduit between prospects, account executives, product, and delivery teams. Sales Engineers are customer-facing, with previous hands-on technical and/or operation experience, that can effectively extract and understand requirements, architect unique solutions to address critical objectives, and communicate our value proposition through impressive presentations and demonstrations. 

We are a highly collaborative team that values innovation and career development. In this role, you’ll get to collaborate with some of the biggest names in retail and logistics, work with and become a supply chain expert, and more. 

Key Responsibilities 

• Leverage a consultative approach with prospective customers and conduct discovery to learn customer requirements and translate them into a technical vision for DispatchTrack deployment.  
• Design and deliver live demonstrations of the DispatchTrack solution.
• Ensure demonstrations align our value proposition, technology, and benefits to the needs of  prospective customers. Conduct deep-dive discovery sessions with prospects to gather  and document technical requirements.
• Create and execute “custom” demonstrations that include actual customer data.
• Be an enabler for the broader sales organization and assist with creating and managing  sales demonstration environments/sites. 
• Support the sales team in executing RFI/RFP/RFQ responses.
• Coordinate with onboarding teams to communicate solution requirements and ensure a  smooth transition from the selling process to customer onboarding and for key projects  help with the onboarding of accounts. 
• Maintain and establish new best practices regarding documentation, process, and  coordination within the Sales Engineer team. 

Requirements 

• Bachelor's Degree in Logistics/Supply Chain, Computer Science, or Business  Administration
• Intermediate/advanced oral and written English skills a must
• 3+ years of working experience in one or several of the following areas:
• Solution or application consulting or implementation in:

○ Transportation 

○ Logistics or supply chain 

○ Mobile workflow or telematics 

• Experience with one of the following domains a plus: planning or route optimization/solutions, order management systems, inventory management, WMS, or TMS.
• Be consultative and analytical, with the ability to identify and solve process inefficiencies.
• Can work independently, are highly organized, with solid self-structure and discipline.
• Strong verbal and written communication skills 
• Must be self-motivated; able to work independently and as part of a team Must be comfortable in a rapidly changing startup environment