Bandera Chile Bandera México Chile México

Sales Solution Engineer

At DispatchTrack we are the leading provider of right time delivery management software. Our multinational teams collaborate at speed and scale, helping build a frictionless, eco-friendly future for e-commerce. We speak many languages, and when you join DispatchTrack, you join a results-driven community that cares about both successful outcomes and the success of the people who create them.

We are looking for a Sales Solution Engineer for our Team in Chile and another one for our Team in Mexico!

Your Role as a Sales Solution Engineer 

As a Sales Solution Engineer, you will be part of an agile and growing team, playing a pivotal role in being a conduit between prospects, account executives, product, and delivery teams. Sales Engineers are customer-facing, with previous hands-on technical and/or operation experience, that can effectively extract and understand requirements, architect unique solutions to address critical objectives, and communicate our value proposition through impressive presentations and demonstrations. 

We are a highly collaborative team that values innovation and career development. In this role, you’ll get to collaborate with some of the biggest names in retail and logistics, work with and become a supply chain expert, and more. 

Key Responsibilities 

  • Leverage a consultative approach with prospective customers and conduct discovery to learn customer requirements and translate them into a technical vision for DispatchTrack deployment.  
  • Design and deliver live demonstrations of the DispatchTrack solution.
  • Ensure demonstrations align our value proposition, technology, and benefits to the needs of  prospective customers. Conduct deep-dive discovery sessions with prospects to gather  and document technical requirements.
  • Create and execute “custom” demonstrations that include actual customer data.
  • Be an enabler for the broader sales organization and assist with creating and managing  sales demonstration environments/sites. 
  • Support the sales team in executing RFI/RFP/RFQ responses.
  • Coordinate with onboarding teams to communicate solution requirements and ensure a  smooth transition from the selling process to customer onboarding and for key projects  help with the onboarding of accounts. 
  • Maintain and establish new best practices regarding documentation, process, and  coordination within the Sales Engineer team. 


  • Bachelor's Degree in Logistics/Supply Chain, Computer Science, or Business  Administration
  • Intermediate/advanced oral and written English skills a must
  • 3+ years of working experience in one or several of the following areas:
  • Solution or application consulting or implementation in:

○ Transportation 

○ Logistics or supply chain 

○ Mobile workflow or telematics 


  • Experience with one of the following domains a plus: planning or route optimization/solutions, order management systems, inventory management, WMS, or TMS.
  • Be consultative and analytical, with the ability to identify and solve process inefficiencies.
  • Can work independently, are highly organized, with solid self-structure and discipline.
  • Strong verbal and written communication skills 
  • Must be self-motivated; able to work independently and as part of a team Must be comfortable in a rapidly changing startup environment 



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